Conflict Management

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Business & Economics
Conflict Management

Conflict Management

Name: Conflict Management
ISBN: 9780731406517

Baden Eunson

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Conflict Management is an easy-to-read and high-powered tool for understanding and managing conflict situations. Conflict can spiral out of control, but if you understand how the spiral works you may be able to prevent it from even beginning.

In this book you will find many options for managing conflict, including:

planning
goal setting
compromise
mediation

Expert communicator Baden Eunson also takes an in-depth look at negotiation skills. He offers a visual and fresh approach to the work of strategies and tactics, negotiation styles, the importance of listening and questioning skills, the reasons why the location of negotiation can affect its outcome, and why the phrase 'win-win' is not a cliché but a technique for success.

الفئات:

Business & Economics

عام:

2011

الإصدار:

الناشر:

Wrightbooks

اللغة:

english

الصفحات:

160

ISBN 10: